| Frequently Asked Questions
Marsh-McBirney Data Delivery Services (DDS) provide a new approach to sewer flow metering. We have tried to anticipate your questions about this service below. Please contact us if you have questions that are not addressed here.
Q: Compared to similar services provided by others, $995/month seems very inexpensive.
How is that price possible?
A: Marsh-McBirney has learned through customer experience that a well-installed Flo-Dar flow meter can operate indefinitely in a sewer manhole with little or no on-site maintenance. Flo-Dar's extremely low costs of operation makes our pricing possible.
Q: Is flow meter installation included in the monthly price?
A: No. Because installation costs will vary by application and location Marsh-McBirney will provide a quotation for installation that is specific to the needs of a particular monitoring site.
Q: Do I have to buy the flow meter separately?
A: No. The installed flow meter belongs to Marsh-McBirney so there is no need to purchase a flow meter.
Q: Who maintains the flow meter?
A: Because the flow meter is owned by Marsh-McBirney it is our responsibility to ensure that it is operational
at all times.
Q: Will Marsh-McBirney be analyzing my flow data and making recommendations on I&I reduction,
capacity analysis, etc...?
A: No. Marsh-McBirney is simply providing easy access to flow data. You should continue to work with your preferred consulting engineer and/or full service flow service provider for qualified data analysis and other value added services.
Q: How is data transmitted from the monitoring site?
A: Flow data is collected by one of Marsh-McBirney's award winning Flo-Dar flow meters. The data is then transmitted over a commercial digital wireless network and stored on a secure web server.
Q: Is my data safe and secure?
A: Marsh-McBirney has gone to great lengths to ensure the quality, reliability, and security of your data. Please visit our data security page for more details.
Q: Is there an antenna? Where is it located?
A: The DDS system requires the use of a Marsh-McBirney supplied antenna. It is about the size and shape of a hockey puck and is typically buried next to the manhole cover. Specific site-related issues may warrant an alternative antenna placement.
Q: How do I get more details?
A: Simply follow this link and complete a short information request form. or click here if pop-up form is blocked.
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